ReferNYC

Designing an Open Data Exchange to help the City of New York while at Civic Hall Labs:

• Product Management: Created product roadmap, user stories and ultimately vision around provider data

• Participatory Design: Led research with Federated group of community service providers

• Leadership: Managed offshore vendor building Data Exchange, APIs and more.

• View case study •

Emerging Tech Radar

Helping partners stay competitive using a social listening tool to identify emerging tech at PwC:

• Product Management: Acting as the business analyst and interaction designer, helped identify features to build and how they would work

• Design and Code: creating brand and development code in Ruby

• View case study •

Recommendations

I’ve been blessed to work with amazing people in my career, including:

“Rachel is the ultimate user advocate. She takes the necessary time to truly understand the target audience and their needs. Taking a deeply empathic approach to her work, she designs site architectures and wireframes that resonate with her target audience. Rachel’s creativity and willingness to explore alternative approaches enables her to go beyond the standard boxes and arrows. Working with Rachel was a joy and a pleasure”

– Jason Kondo, Director, Product Design at Zuora

“Rachel was an outstanding contributor on a number of projects, providing her deep knowledge of user experience, interaction design, and information architecture to our client engagements. Her insights were valued for being clear and actionable and she delivered her work on time and on budget. I would welcome the opportunity to work with Rachel again”

– Ted Shelton, Chief Operating Officer Inflection AI, Inc.

“I have had the pleasure of working closely with Rachel on a challenging and innovative project. Rachel is a highly skilled and dedicated product manager who consistently impressed me with her expertise and leadership. She is a true visionary when it comes to product strategy and development. She has an exceptional ability to translate complex ideas into clear, actionable plans. Under her guidance, we successfully launched the Product. What sets her apart is her talent for bringing cross-functional teams together. Her clear communication and collaborative spirit helped us navigate complex projects, resulting in a product that met and exceeded customer expectations. Her adaptability and problem-solving skills were especially valuable when we encountered unforeseen challenges. She is not only a strategic thinker but also an inspiring leader. She has a unique ability to motivate and guide the team, fostering a positive and productive work environment. Her dedication to our project was evident every day. I wholeheartedly recommend her to any organization in need of a dynamic and results-driven product manager. She is a valuable asset to any team, and I am confident that her future endeavors will be marked by the same level of success and excellence that I have witnessed firsthand. She comes with my highest recommendation”

– Biresh Patel, Data Quality & Engineering Expert, Thoughtworks

You can view the full list on my LinkedIn.