Great products help us work, play, care for one another and thrive.
We live in a time of uncertainty, but we can help people thrive during change using design – and yes, even imagine a future full of joy. I design products that help people succeed and experience delight. I create impact by working with organizations and communities to remove barriers that prevent people from thriving by developing products that connect, engage, and tame complexity through research, UX and service design, and product innovation to build, test, measure, and evaluate products.
My focus is on identifying gaps and unmet needs, hidden opportunities, and how to evolve the hypothesis-driven design of products for the future. I’ve helped the Veterans Administration get excited about user research and product design, simplified ordering for Tesla, and helped the City of New York manage its Open Data. I have led design and managed multidisciplinary teams for Fortune 500 companies, government, NGOs, and startups for new and existing products, taught user research and presented on the role of speculative design in research and how to get into civic tech – and most importantly, I’m not afraid of wicked problems and tough challenges. That’s why I’m adore design.
I hold an MFA in Transdisciplinary Design from Parsons School of Design and an Honors BA in the Ethics, Society, and Law program with minors in philosophy and humanities and psychoanalytic thought from the University of Toronto. I’m excited about immersive experiences, femtech, wearables, and inclusive design. If it helps people experience joy, connection, and resilience, I want to know about it, help build it, experience it, and share it.
I’m currently open to leadership opportunities as a head of design or director level. Drop me a line at info@rachelmmurray.com – let’s talk about how design can help create a future full of joy.